OVERSEAS ORDERS 國際訂購

 

 NIHOW oversea shopping notice


付款方式 Payment


使用信用卡線上刷卡,各家銀行之 VISA、MASTER 及 JCB 信用卡皆可使用。

You can use Visa, MasterCard, JCB card for our international order.



 配送方式與出貨時間 Shipping


東南亞、中國、香港、澳門地區使用【順豐快遞】,其他國家一律使用【中華郵政國際快捷】

訂單確認付款完成後,商品沒有調貨、缺貨、預購等狀況下3-7個工作天出貨。到貨時間由於國際配送時間較長,請耐心等候。

包裹查詢

順豐快遞:http://postserv.post.gov.tw/pstmail/main_mail.html

中華郵政國際快捷:http://www.sf-express.com/tw/en/dynamic_function/waybill/  


Shipping is available within the International Express Mail Service (EMS)

S.F. Express is available to south east Asia region (SEA), China, Hong Kong and Macau customers.

Please allow up to 3-7 days to process your order. (not including weekends or holidays). Please note that some shipments may experience
delays due to the customs clearance process, which are outside of our control.


To track EMS : http://postserv.post.gov.tw/pstmail/main_mail.html

To track SF Express: http://www.sf-express.com/tw/en/dynamic_function/waybill/  



運費計算 Shipping charge

海外運費為新台幣200元

The international shipping costs are NT$200.



 售後服務 Service


▸ 因海外地區航空包裹運送費時,跨國退款作業繁複,故無法提供國外會員退換貨服務。
▸ 國外買家若收到瑕疵商品,請於收到貨七天內E-mail至客服信箱[email protected],告知瑕疵狀況,超過期限無法受理。

▸ 瑕疵退貨請先自付運費並使用【順豐快遞或中華郵政國際快捷】將包裹退回,待收到退回包裹後,我們將貼補運費給您(郵資補貼上限為新台幣 120元),以上瑕疵退貨服務只限定國外會員。


▸ Depends on the charge of air delivery, we do not accept returns or exchanges for international order.

▸ If you received any damage item, we’d be happy to help fix the problem. Please simply contact our Customer Care team service [email protected] to request a refund service within 7 days from the date you received your order. Please return the package by EMS or S.F. Express. NIHOW will pay NT$120 shipping costs for your return.
▸ Damage service is only for International shipping.


Thanks to our meticulous and attentive delivery process, your order will be delivered to you safe and sound.